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Ask Máximo

Ask Máximo is the assistant built into your Máximo admin. It answers questions about your catalog, your tracking, and your ad destinations by reading your shop’s own Máximo data (not generic advice) and it can make a limited set of changes when you ask it to.

Where to find it

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A single round launcher sits in the bottom-right corner of every page in the Máximo admin. Click it to open the Ask Máximo drawer beside whatever you’re already looking at. You don’t leave the page to use it.

The drawer suggests a few starting prompts based on where you are. On a product page it offers to check that product’s performance; in Settings → Meta it offers to check your event match quality; on the products list it offers to show what’s trending. You can ignore the suggestions and type your own question at any time.

What it can answer

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Ask Máximo can answer questions about:

  • Catalog sync status, connection health, and recent sync errors
  • Conversion tracking and pixel health (Google, Meta, TikTok, Pinterest)
  • Catalog and product performance
  • What Máximo has found in your catalog (product families, cleanup suggestions)
  • Setup and onboarding progress

See Capabilities for a fuller list, including what it can change.

Grounded in your data

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Every answer is read live from your shop’s own Máximo records, sync history, connection state, performance numbers, and so on. Ask Máximo does not guess or make up figures: when it doesn’t have enough data to answer (for example, a destination with too little traffic to judge), it says so instead of filling in a plausible-sounding number.

Conversations persist

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Each conversation is saved automatically as you use it, with a title generated from what you talked about. Reopen the drawer and you’ll find your Recent conversations list, so you can pick up where you left off or refer back to something Ask Máximo told you last week. You can delete a conversation you no longer want to keep.

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  • Capabilities: what Ask Máximo can look up and change, with example prompts.
  • Ask Máximo vs MCP: how Ask Máximo compares to connecting an outside AI tool.